These Terms and Conditions govern the use of the website https://roscarkrabi.com/ and define the rules, responsibilities, and conditions under which car rental services are provided through RosCar Krabi. By accessing our website, submitting a booking request, or using our services, you fully agree to the terms described below.
RosCar Krabi operates as an independent car rental aggregator, combining offers from international and local car rental companies in Krabi, Thailand. We do not own vehicles directly but provide a transparent platform to compare, select, and book rental cars under flexible conditions.
1. Service Scope and Platform Role
We provide a digital platform that allows customers to:
- Compare car rental offers from verified rental partners
- Choose airport pickup or city, hotel, or resort delivery
- Book vehicles with no deposit and no credit card options
- Select additional services such as insurance coverage and child safety seats
All rental contracts are concluded directly between the customer and the selected rental company. RosCar Krabi acts solely as a booking intermediary and informational service provider.
2. Eligibility and Driver Requirements
To rent a vehicle through our platform, the primary driver must:
- Be at least 21 years old (age requirements may vary by supplier)
- Hold a valid driving license for the required minimum period
- Provide accurate and complete personal information during booking
Some rental companies may require an International Driving Permit depending on the country of license issuance.
3. Booking Process
The booking process on RosCar Krabi is designed to be clear, fast, and user-friendly:
- Select the pickup and return location (airport, city, or hotel)
- Choose rental dates and times
- Select the vehicle category
- Add optional services such as no deposit, no credit card, insurance, or child seat
- Fill in the driver’s contact details
- Confirm the booking by paying a partial prepayment of 15–20%
Once payment is completed, a booking voucher is sent to the provided email address. This voucher includes pickup instructions, supplier contact details, and rental conditions.
4. Payments and Pricing
Prices displayed on our website are calculated based on information provided by our rental partners and typically include:
- Unlimited mileage
- Basic insurance coverage
- Local taxes and fees
The initial online payment represents only a portion of the total rental cost. The remaining balance is paid directly to the rental company at vehicle pickup, unless otherwise specified.
For rentals marked as no deposit or no credit card, no funds are blocked on the customer’s card.
5. Cancellation and Modifications
Most bookings made through RosCar Krabi include free cancellation. The specific cancellation period is clearly stated during the booking process.
If a cancellation is made within the allowed timeframe, the prepayment is fully refunded. Changes to booking details are subject to availability and supplier confirmation.
6. Vehicle Pickup and Return
Vehicles can be collected:
- At Krabi International Airport
- At city offices
- With delivery to hotels, resorts, or private addresses
The vehicle must be returned at the agreed location and time. Late returns may result in additional charges imposed by the rental company.
7. Insurance and Liability
Basic insurance is included in most rental offers. Additional coverage options may be selected during booking to reduce or eliminate excess liability.
The renter is responsible for:
- Traffic violations
- Fuel policy compliance
- Vehicle condition during the rental period
8. Responsibilities of the Renter
The renter agrees to:
- Use the vehicle in accordance with local laws
- Not sub-rent or transfer the vehicle
- Return the vehicle in acceptable condition
Any misuse may result in additional charges or contract termination.
9. Limitation of Liability
RosCar Krabi is not responsible for acts, omissions, or service failures of third-party rental companies. Our responsibility is limited to the accurate presentation of offers and processing of reservations.
10. Data Protection
All personal data is processed in accordance with applicable data protection regulations. Customer information is shared only with rental partners for booking fulfillment.
11. Governing Law
These Terms and Conditions are governed by the applicable laws of Thailand. Any disputes shall be resolved in accordance with local jurisdiction.
12. Contact Information
For questions related to bookings or these Terms and Conditions, please contact us:
Email: book@roscarkrabi
By using our platform, you confirm that you have read, understood, and accepted these Terms and Conditions.