Privacy Policy

At RosCar Krabi, accessible via https://roscarkrabi.com/, we place the highest importance on protecting the privacy and personal data of our users. This Privacy Policy document explains in detail how we collect, use, store, protect, and process personal information when users access our website and use our car rental aggregation services in Krabi, Thailand.

We operate as an independent car rental aggregator, cooperating with both international and local car rental companies. Our role is to provide transparent comparison, booking, and information services.

We do not own vehicles and do not directly provide rental contracts, but we ensure that personal data is handled responsibly
and strictly in accordance with applicable data protection regulations.

Scope of This Privacy Policy

This Privacy Policy applies to all visitors, users, and customers of the RosCar Krabi website. It covers information collected online through our website and communication channels, including email correspondence. This policy does not apply to third-party websites, including car rental partners whose services may be accessed through our platform.

Information We Collect

We collect personal information only when it is necessary to provide our services efficiently and securely. The types of information we may collect include, but are not limited to:

  • Personal identification information such as full name, nationality, and age, when required for booking purposes.
  • Contact information including email address and phone number.
  • Booking-related details such as rental dates, pick-up and drop-off locations, and selected vehicle category.
  • Technical data including IP address, browser type, device information, and pages visited on our website.

We do not intentionally collect sensitive personal data such as health information, political views, or biometric data.

How We Use Collected Information

The information we collect is used strictly for legitimate business purposes. We use personal data to ensure accurate booking processing, customer communication, and service improvement. Specifically, data is used for:

  • Processing and managing car rental bookings.
  • Communicating booking confirmations, updates, or support responses.
  • Sharing essential booking details with selected car rental partners.
  • Improving website functionality, performance, and user experience.
  • Ensuring compliance with legal obligations and preventing fraud.

Our Role as a Car Rental Aggregator

RosCar Krabi acts solely as an aggregator platform. Once a booking is confirmed, relevant personal information is securely transferred to the selected car rental company to enable fulfillment of the rental agreement.

Each rental provider operates under its own privacy policies and contractual obligations.

We recommend reviewing the privacy policies of the rental company you choose, as they are responsible for vehicle delivery, rental contracts, deposits, insurance, and on-site procedures.

Cookies and Tracking Technologies

RosCar Krabi uses cookies and similar technologies to enhance user experience and analyze website performance. Cookies help us understand how users interact with our website, allowing us to optimize navigation and content relevance.

Users may disable cookies through their browser settings. However, doing so may affect certain functionalities of the website.

Data Storage and Security

We implement appropriate technical and organizational security measures to protect personal data from unauthorized access,
alteration, disclosure, or destruction. These measures include secure servers, encrypted communication, and limited access to authorized personnel only.

While we strive to protect user information, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security but continuously improve our safeguards.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Once personal data is no longer required, it is securely deleted or anonymized.

User Rights and Choices

Depending on applicable data protection laws, users may have the right to:

  • Request access to their personal data.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal data, where legally permissible.
  • Object to or restrict certain data processing activities.

To exercise any of these rights, users may contact us directly at [email protected].

Third-Party Privacy Policies

RosCar Krabi’s Privacy Policy does not apply to other advertisers, websites, or service providers. We are not responsible for the privacy practices of third parties. Users are advised to review the privacy policies of external websites they visit through our platform.

Children’s Information

Protecting children’s privacy is especially important to us. RosCar Krabi does not knowingly collect personal information from children under the age of 16. If such information is discovered, we take immediate steps to remove it from our records.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or service enhancements.

Any updates will be published on this page, and continued use of the website indicates acceptance of the revised policy.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or data protection practices,
users may contact us at:

Email: [email protected]
Website: https://roscarkrabi.com/

By using RosCar Krabi, users acknowledge that they have read, understood, and agreed to this Privacy Policy.

RosCar Krabi